CLM Help

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QUESTIONS
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FACT/RULES & Fluency Cards
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  Fluency Cards Screen
  the NEW deck
  the NEWly Firmed deck
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GLOSSARY
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NOTES
  Notes List
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Troubleshooting

CLM Online Help: Troubleshooting

1. Videos Not Working

If you see an icon with a crack in it where the video should be:

this indicates that you need to install the quicktime plugin. Click here to get the download (choose the free version). Now shut down and restart your browser (Internet Explorer, Firefox).

Be sure that Javascript is enabled in the web browser that you are using, and that any popup blockers are turned off.

If you are on a school network and the videos are not working:
• Have an administrator ensure that access is permitted to these domains:
- cloudinary.com
- vzaar.com

If your issue is not addressed here, contact us and we'll help troubleshoot the problem.


 

Shows which record you are looking at Click here to go to the first record of the list Click here to go to the previous entry Click here to go to the next entry Click here to go to the last entry in the list